Frequently Asked Questions

How long does delivery take?

Standard delivery within the UK takes 2-4 business days. Express shipping options are not available at checkout for those who need to receive their Aura items more quickly.

What is your return policy?

We offer a 14-day return period for all unworn items in original condition. Quality is our signature, and we ensure a seamless return process via our dedicated portal.

How do I find my perfect fit?

Our collections follow standard UK sizing. We recommend consulting the specific size guide on each product page. If you are between sizes, we suggest choosing the larger size for a tailored yet comfortable silhouette.

How should I care for my Aura garments?

To preserve the architectural form and delicate textures of our silks and knits, we recommend professional dry cleaning or a gentle hand wash in cool water.

Are your fabrics sustainably sourced?

At Aura & Co., quality is non-negotiable. We source premium natural fibres—including high-grade silk, Italian-style linen, and soft cashmere blends—to ensure breathability and a luxurious feel. We believe in 'fewer, better' pieces that stand against the cycle of fast fashion.

Where is Aura & Co. based?

Aura & Co. is a London-inspired brand, established in 2024. Our creative vision is rooted in the sophisticated lifestyle of the UK’s most iconic Neighbourhoods. While we curate our collections globally to find the finest craftsmanship, our heart and dedicated customer support are firmly based here to serve our British clientele.